PSPO II: Stakeholder Conflict practice questions
27 questions on Stakeholder Conflict, one of the 6 areas assessed in Professional Scrum Product Owner II. Untimed, with an explanation after every answer.
Sales commits a feature to a prospect for a date the Product Owner has not agreed and the Developers say is not achievable. What is the most effective response?
Ready for exam conditions? 40 questions, 60 minutes, 85% to pass.
Mock examA worked example
A question from the bank with its answer and the reasoning behind it. Every practice question comes with an explanation like this one.
Two executive stakeholders each insist their initiative is the top priority, and each has escalated to the CEO. What should the Product Owner do?
- AAlternate between the initiatives across Sprints to appear fair
- BBring both, with the evidence for each and the cost of delaying either, into a single conversation tied to the Product Goal(correct answer)
- CDefer to whichever executive is more senior
- DAsk the CEO to decide
Why
Separate conversations let each stakeholder believe they have won and guarantee escalation. One conversation, with the evidence and the cost of delay for both options set against the Product Goal, forces the trade-off into the open where it belongs. Alternating (A) delivers neither well, seniority (C) is not a value criterion, and outsourcing the call (D) abandons the accountability.