PSM II: Organisational Impediments practice questions

17 questions on Organisational Impediments, one of the 7 areas assessed in Professional Scrum Master II. Untimed, with an explanation after every answer.

hardOrganisational Impediments

A Scrum Team cannot release without sign-off from a change advisory board that meets fortnightly. The team delivers a done Increment every Sprint but nothing reaches users for weeks. What should the Scrum Master do first?

Ready for exam conditions? 30 questions, 90 minutes, 85% to pass.

Mock exam

A worked example

A question from the bank with its answer and the reasoning behind it. Every practice question comes with an explanation like this one.

A manager asks the Scrum Master to produce a weekly report comparing each team's velocity. What is the most effective response?

  • AProduce the report, since management needs visibility
  • BExplore what decision the manager is trying to make, then propose measures that answer it without creating cross-team comparison(correct answer)
  • CRefuse, explaining that velocity is confidential to the team
  • DProduce the report but add a note that velocity should not be compared

Why

Behind almost every metric request is a real decision. Finding it lets the Scrum Master serve the underlying need while avoiding a measure that is meaningless across teams — velocity is calibrated per team, so comparing it drives estimate inflation rather than insight. Compliance (A) or compliance with a caveat (D) supplies the harmful number anyway, and flat refusal (C) forfeits the chance to influence.

Practise a single PSM II topic