PSM II: Servant Leadership practice questions
17 questions on Servant Leadership, one of the 7 areas assessed in Professional Scrum Master II. Untimed, with an explanation after every answer.
A Scrum Master is told by a senior manager to make a team commit to a fixed scope and date for the next quarter. What is the most effective response?
Ready for exam conditions? 30 questions, 90 minutes, 85% to pass.
Mock examA worked example
A question from the bank with its answer and the reasoning behind it. Every practice question comes with an explanation like this one.
A team has become dependent on the Scrum Master to raise every issue on its behalf. What does this indicate?
- AThe Scrum Master is serving the team effectively
- BThe Scrum Master has been solving problems for the team rather than building its capability to solve them(correct answer)
- CThe team lacks the authority to raise issues itself
- DThe organisation is not ready for Scrum
Why
Dependency is the diagnostic signal that help was given in a form that did not transfer capability. Effective service is measured by what the team can do without the Scrum Master, not by how much the Scrum Master does. It is possible the team genuinely lacks authority (C), but the pattern described — every issue, routinely — points at how the help was given.